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eResultsTM is a methodology for providing solutions to business problems and meeting on-going customer needs.
Field-tested processes, techniques, and templates are guided by a set of principles and unique organizing concepts to help perform the planning, analysis, development, operational support, and management necessary to achieve desired outcomes.
eResults™ is a vehicle for leveraging successful experience—it reflects new and evolving business and technology best practices and captures that experience in a comprehensive set of documents and templates. These knowledge assets are available in electronic or printed form for use by project CIS personnel assigned to a client engagement.
The eResults™ methodology is designed to provide:
- A comprehensive perspective.
eResults™ looks at a business problem or need from four perspectives—business process, data, application, and technology. Business needs are determined and addressed using these perspectives in order to achieve a solution that will meet client expectations.
- Solution-driven models.
The eResults™ approach to solution development uses integrated sets of work products that evolve in progressively more detail over the life of an engagement. These sets form models of requirements, designs, and development results that can be used to measure progress, not solely in terms of the effort expended, but also by looking at how well the state of the models demonstrates that the evolving solution meets requirements and expectations.
- Full life cycle support.
The eResults™ life cycle addresses a business problem or business need from vision through solution development and operation. Consistent, effective operational performance is an important goal embodied in the eResults™ approach. Management and architecture coordination are integrated with the life cycle so that the necessary parts of the solution will be constructed and come together when needed, and so that the solution will continue to yield the expected outcomes after the program or project completes.
- Solution alignment and traceability.
eResults™ requires that the developing solution be aligned with a comprehensive architecture baseline which defines the business vision, user needs, and technology direction. This architecture baseline helps guide the solution from design through completion. Requirements and specifications are represented in the architecture and connected through specific work products, so that the solution can be traced back to its source requirements.
- An adaptable and tailorable solution delivery framework.
eResults™ methodology components can be selected and customized for different levels of engagements, from multi-enterprise to business area and from large, complex solutions to relatively simple ones. While framework conventions and formats remain consistent, the content of deliverables can be scaled to the required levels. eResults™ is also flexible enough to accommodate specific client methodology needs.
- Extensibility and maintainability.
eResults™ keeps pace with emerging technology, business best practices, and changing market requirements through the evolution of its framework. Processes, techniques, and work products are frequently added. Existing approaches can be enriched in content or supplemented by new components. This dynamic evolution is facilitated and controlled by a well-defined asset engineering process and a distinct data model that underlies the eResults™ knowledge repository. New approaches and relationships among methodology elements can quickly and easily be incorporated in eResults™. This allows eResults™ to remain consistent and robust while gaining new elements in a dynamic and flexible manner.
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